Privacy Policy



Effective Date: 25 August 2024

Welcome to ServiceSmart POS!



Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services. By using our platform, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information:
-Personal Information: Name, email address, phone number, business details, and billing information.
-Usage Data: IP address, browser type, device information, and interaction with our website or app.
-Diagnostic Data: Data from connected devices, such as vehicle diagnostics (if applicable).

2. How We Use Your Information

We use your information to:
-Provide and improve our services.
-Process payments and manage subscriptions.
-Respond to customer inquiries and provide support.
-Analyze usage trends to enhance platform performance.
-Communicate updates, offers, or relevant product information.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties, except:
-When required by law or regulatory authorities.
-To trusted service providers who assist us in delivering our services, under strict confidentiality agreements.

4. Data Security

We implement industry-standard measures to protect your data, including encryption, secure servers, and regular security audits. However, no online platform is completely secure, and we cannot guarantee absolute data protection.

5. Cookies and Tracking

Our website uses cookies to enhance user experience, track site performance, and provide personalized content. You can control cookie settings in your browser preferences.

6. Your Rights

You have the right to:
-Access, update, or delete your personal information.
-Opt-out of receiving promotional communications.
-Request a copy of the data we have about you.

To exercise these rights, please contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the effective date updated accordingly.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Email: [email protected]

Thank you for trusting ServiceSmart POS. Your privacy is our priority!